Need help immediately? Call 208-885-6584 during hours the Information / Reference Desk is staffed.
Who may use this service?
E-mail reference service is provided primarily for current
students, faculty and staff to the University of Idaho, including those students
who are currently enrolled in a distance education class or off-campus course
offered by this university. Questions about unique resources or collections of
the University of Idaho Library are welcome from the general public.
What kinds of questions may I ask?
Any question you might ask at the Information/Reference desk such as:
- How can I access library databases from my home or office?
- How can I find journal articles on a particular topic?
- Can you supply me with a quick fact, such as: a definition, a statistic, a phone number?
If you need in-depth help with your research, try our Research Assistance Program for students or faculty. UI students or faculty may schedule an appointment with a librarian for assistance in finding relevant information for research papers and projects.
How long will it take to get a response?
We try to respond to all requests within 24 hours, excluding weekends and University holidays. A librarian may contact you to ask for clarification or to discuss your request further. Questions requiring more in-depth research will be referred to the appropriate subject specialist, who will contact you directly.
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